Purpose built back office optimisation / workforce management software. Enables managers and their staff to consistently achieve exceptional customer service and quality levels at optimum cost and compliance.
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[MS Reports] ensures all your data is always available for full analysis at any time.
Purpose built workforce management back office optimisation software with varied and complex transactional processing in a multi-channel environment enabling front line managers and their staff to consistently achieve exceptional customer service and quality levels at optimum cost.
Workforce management software allows companies and outsourcers to transform operations by optimising workforce, time, skills & allocation of work in real-time.
Whatever your industry, (Financial Services, food production, manufacturing and so on) our back office optimisation / workforce management software suite includes an effective and flexible Training and Competence Scheme Monitoring System to prevent Compliance breaches with timely training and testing, centralised documentary evidence storage, diarised activities and flexible exception reporting.
Whatever your industry, (Financial Services, food production, manufacturing and so on) our software development and consultancy services and back office optimisation / workforce management software suite includes an effective and flexible Training and Competence Scheme Monitoring System to prevent Compliance breaches with timely training and testing, centralised documentary evidence storage, diarised activities and flexible exception reporting.
Our Training & Competence / Compliance Monitoring application part of our back office optimisation/workforce management suite includes a competency training test/exam administration tool which lets you add and manage your own questions against your own learning objectives.
Available alone or as part of our Back Office Software.
Use learning objectives to identify training needs so you only deliver training to personnel who really need it. Our Course Administration tool can use this to populate courses automatically.
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