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    • MS FLEX Insurance
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  • MS FLEX Insurance
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  • Privacy Policy

Contact us on +44 7932 535616

Insurance Brokerage Management Software

Insurance Brokerage Management SoftwareInsurance Brokerage Management SoftwareInsurance Brokerage Management Software

MS FLEX. "One Platform. Every Client. Every Policy. Every Renewal. Every Process."  

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Cloud Based Insurance Brokerage Management Software

"One Platform. Every Client. Every Policy. Every Renewal. Every Process."  


MS Flex is a configurable cloud-based insurance brokerage management platform that combines CRM, policy administration, claims tracking, renewals, communications, reporting and workflow automation in one solution. 

Built for insurance professionals who require more than just standard CRM software. 


Manage clients, policies, claims, renewals, communications, and business processes seamlessly with our insurance brokerage software, all from one cloud-based platform.  


MS FLEX is a configurable insurance broker management system specifically designed to help brokers minimise administration tasks, enhance customer service, and retain more business.  


Whether you need policy management software for effective policy administration, claims tracking, or renewal management, MS FLEX has you covered. Enjoy features like email and SMS communications, workflow automation, custom forms and processes, and advanced reporting—all integrated into your insurance CRM software experience.

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Built for Insurance Professionals

Whether you operate a small brokerage or a growing multi-office business, MS FLEX offers comprehensive insurance brokerage software designed to help you manage your book of business efficiently and professionally. Our insurance broker management system includes cutting-edge insurance CRM software and tools for effective insurance renewal management and policy management.

Why MS FLEX? More than a CRM

Most customer relationship systems, including typical Insurance CRM Software, stop at contact management. 

MS FLEX goes beyond that by integrating customer management with policy administration, claims tracking, and communications—all within a single platform. 

This comprehensive Insurance Broker Management System also features reporting and workflow automation, which enhances your Insurance Renewal Management processes. 

With everything accessible from one place, your team can work faster while delivering a superior customer experience, all thanks to our Policy Management Software including:

  • Client Management
  • Insurance brokerage software
  • Policy administration
  • Claims tracking
  • Renewal management
  • Renewal processing
  • Email and SMS communication
  • Document management
  • Business reporting
  • Insurer file imports
  • Policy lifecycle management
  • Insurance-specific reporting
  • Email merge renewals and letters via templates
  • Workflow automation for insurance processes
  • Custom forms and processes
  • Multi-language support
  • Cloud-hosted subscription service
  • Implementation, training and support

Features Section

Client Management

Utilise our Insurance Broker Management System to maintain comprehensive client records, providing access to policies, claims, communications, documents, notes, and activity history.


Policy Administration

With our Policy Management Software, manage both active and inactive policies across various insurance products, gaining full visibility of policy dates, payments, and renewals.


Claims Tracking

Track claims throughout their lifecycle, ensuring customer information and documentation remain organised.


Renewal Management

Enhance retention rates through our Insurance Renewal Management features, which include proactive renewal tracking, forecasting, and automated customer communications.


Email & SMS Communications

Send personalised email and SMS communications using built-in templates and automated merge fields, ensuring you keep a complete record of every customer interaction.


Document Management

Securely store correspondence, policy schedules, and supporting documentation within the client record, all integrated through our insurance brokerage software.


Business Reporting

Gain insights into upcoming renewals, portfolio performance, policy distribution, and operational activity through comprehensive reporting tools offered by our Insurance Broker Management System.


Workflow Automation

Standardise processes using configurable workflows, checklists, and tasks that help teams maintain consistency and compliance.


Custom Forms & Processes

Easily create and modify forms, fields, and workflows without the need for expensive redevelopment projects, allowing you to adapt the platform to fit your business.

Benefits Section

Save Time

Utilise our Insurance Brokerage Software to reduce administrative effort through automation, bulk imports, and streamlined workflows.


Improve Retention

With our Insurance Renewal Management features, you’ll never miss a renewal opportunity or key date thanks to intelligent tracking and forecasting.


Increase Visibility

Our Insurance Broker Management System allows you to access the information you need through detailed reports and customer records.


Improve Customer Service

Experience enhanced support with our Insurance CRM Software, enabling you to view communications, policies, claims, and documents from a single screen.


Adapt to Your Business

Customise forms, processes, and workflows using our Policy Management Software to align with the way your organisation operates, using your business logos.

Screenshots - MS FLEX

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